Jakob Nielsen
- Dec 13, 2023
- 16 min
Artificial Empathy: Is It Still Empathy?
Is AI an unfeeling machine, or can it exhibit empathy? Do users feel empathy when interacting with AI? A debate.
Jakob Nielsen
- Nov 10, 2023
- 9 min
Compare AI to Average Humans, Not the Best Human
For max benefit, decisions to deploy AI solutions must be based on comparing AI with the average human performance, not the very best human.