

Building an AI-Positive Work Culture
Employer encouragement predicts workplace AI adoption almost 5x more strongly than training or tool provision alone. This 10-step playbook shows design leaders how to build a culture where AI adoption happens naturally, without mandates, surveillance, or wasted training budgets, while avoiding the cybersecurity pitfalls of “Shadow AI.”
-
Apr 2313 min read


AI Use in the Real World: AI’s Design Problem Is Organizational, Not Technological
AI is saving time at scale, reshaping enterprise behavior, and exposing a new design problem: products must be built for uneven capabilities, uneven adoption, and an uneasy public. While macroeconomic data shows immense productivity gains and US enterprise dominance, micro-level metrics reveal usability flaws, job losses among juniors, and severe algorithmic trust issues.
-
Apr 1620 min read


Redesigning Workflows for AI
In a controlled field experiment, startups that redesigned end-to-end workflows around AI generated 90% more revenue than equally equipped peers that used AI mainly to speed up individual tasks.
-
Apr 930 min read


The Capability Maturity Model for AI in Design
Summary: Six levels of AI design maturity. Early levels involve skepticism and ad-hoc tool use. Later levels embed AI into design systems and product delivery. The highest level envisions AI generating interfaces autonomously. As interfaces dissolve into real-time-generated experiences, the designer’s role shifts from pixel pusher to system gardener. The article includes a self-assessment framework and emphasizes the need to progress one level at a time to successfully instit
-
Mar 517 min read


UX Roundup: How People Use AI | AI Does User Research | Founding Designers | Prompt Engineering | AI Agent Use Cases | Electricity Fuels AI | GPT 5.2 Beats Humans
Summary : How People Use AI for professional and creative jobs | AI conducts user interviews at scale, converting qualitative quotes to quant data | When and how to hire the first designer in a startup company | Prompt engineering debunked: Don’t specify a mastery persona | Longitudinal user research needed to judge AI agent usability | A new generation of power turbines may meet the need for AI electricity | GPT 5.2 132% better than human experts on economically valuable tas
-
Dec 15, 202520 min read


UX Roundup: UX Leaders Need Profits | In-depth AI | Emotional Avatar Animation | Construction Time | User Needs
Summary : UX should quest for profits, not a seat at the table | In-depth AI reviews of draft academic papers | Emotional lip-synching of avatars when singing | Time needed to build AI supercompute data centers | Discover user needs UX Roundup for December 1, 2025. (Nano Banana Pro) Abandon Your CEO Crush Matthew Holloway published a great article deploring design leaders’ fixation on reporting directly to CEOs . He wrote that this resembles adolescent crushes: idealized fant
-
Dec 1, 202510 min read


AI-First Companies
Summary: AI-First means massive automation to repetitive tasks, rapid iteration over perfection, ubiquitous AI integration across...
-
Sep 11, 202517 min read


UX Roundup: AI Job Losses for Young Staff | Founder Mode | Learn AI-First Design | Secondary Research | Comparing Avatar Tools
AI’s impact on job prospects for junior vs. senior employees | Founder Mode | Learn AI-First design | Secondary user research | Comparing avatars animated with HeyGen and Chinese AI tool Wan
-
Sep 8, 202513 min read


Design Leaders Should Go “Founder Mode”
The future of design leadership is not to aspire to ever-higher executive roles. Embrace “Founder Mode" hands-on and vision-based leadership
-
Nov 21, 20246 min read


UX Roundup: UX Leadership Templates | Old Users | Bilingual AI | Wireframes | UX Tarot | AI Course
UX leadership templates | Designing for old users | Use AI to ideate bilingual content | Benefits of wireframes for early UI design
-
Sep 9, 20245 min read


Commodification and Pancaking of UX: Accept Reality and Plan New Career Paths
UX is evolving rapidly, with AI integration and a shift towards distributed expertise. UX will be like a pancake: spread thin but delicious.
-
Apr 10, 20248 min read
