Users say they don’t trust AI, but they tell it their secrets anyway | More people have gained jobs because of AI than have lost them | Every form field you cut increases conversion | The two main ways users direct AI: specify upfront or correct as you go | Keep users in the flow | How to use humor in AI | Combine insights from multiple research methods | The IKEA effect increases the perceived value of something you built yourself | Protect users’ focus by limiting distracti

AI is good at coding open-ended survey answers | AI agents shop without Google Gullibility | Half of AI conversations include a breakdown, so the recovery experience deserves more attention | AI needs context to suit the task | Field reports from projects that implement AI agents | People develop feelings for their AI | Respect users’ time: every extra step carries a cost for them and for you | AI can make users feel they’re creating for an audience | The ends of names and la

Dark design patterns | 8 usage patterns for ecommerce search | Search engine traffic drops rapidly | AI overcomes “The Mythical Man-Month” | AI does well in UI design vs. human designers | The story of Ada, Countess of Lovelace | Scenario for European AI until 2031 | Virtual girlfriends/boyfriends rack up double the use of dating apps | Job openings for data visualization design

Parallel and iterative use of AI improves quality outcomes | Dropdowns must die | Early GUI prototypes | UX needs more urgency about AI

AI companions, like virtual friends, are helping people feel more connected. They offer modest but meaningful reductions in loneliness.