Training AI on large volumes of user research data may scale up its ability to predict usability problems and create better designs in the first place. This could change the balance between predictive usability and observational usability.

AI stigma & SEO explainer videos | Overwhelmed by AI progress | AI music improves | Overrecruiting study participants to account for no-show

Summary : AI’s new capability to operate computers directly could redefine user experience, from aiding disabled users to automating...

Learn user testing through in-person sessions | Dialectic writing with AI | AI taking the lead to guide users

Actions speak louder than words. Observation trumps inquiry. Reality defies expectation. Abandon self-reported bias and focus on observation

Summary : UX has come a long way since its early beginnings at Bell Labs in the 1940s. As we enter Year 2 of the AI revolution, it’s...

Discrete response options best measure users’ subjective satisfaction | Disguising test users | Shopify AI helps merchants' IA | LDM GenUI

How to build a UX portfolio before getting your first UX job | Usability testing with 5 users: the comic strip

Optimizing AI answers for a specific domain and perspective | Participate in user-research studies yourself | Heuristic evaluation template.

A blend of heuristic evaluation and usability testing builds credibility. Young UXers should avoid being the sole UX talent in a startup.

Richly illustrated historical overview of the transformation of usability labs from dedicated spaces to Zoom calls.

Strategy for a UX professional to gain skills and professional acumen despite being the only UX specialist in a company.

The definitive article on user experience, delineating the reasons for implementing UX and the main methods to do so. (Part 2 of 2)