Jakob Nielsen
- Jun 20
- 8 min
Native AI Workflows
Optimal AI benefits require an architectural shift in UX to transition from AI-enhanced add-ons to foundational AI-centric designs.
Jakob Nielsen
- Apr 12
- 8 min
UX Roundup: Collaborative AI Workflow | New Music Service | Clear > Clever | Team Skill Hackathon | AI-Driven KPI
Leonardo support for collaborative AI workflow in UX design | Clear beats clever in UX | Hackathon to grow team skills | AI-enabled KPIs
Jakob Nielsen
- Nov 3, 2023
- 4 min
2,500% ROI from Microsoft Office AI Copilot
Summary: An advertising agency experienced huge gains relative to monthly costs from deploying the AI Copilot product from Microsoft....
Jakob Nielsen
- Jun 22, 2023
- 11 min
Is Amazon.com Guilty of Dark UX Patterns? Jakob Nielsen’s Hot Take on the FTC Lawsuit
UX analysis of the FTC lawsuit accusing Amazon.com of employing dark design patterns in its subscribe and unsubscribe workflows.