Jakob Nielsen
Oct 107 min read
UX Roundup: Consultants Don’t Work | Apple AI | AI as General-Purpose Technology | Generative UI for the Enterprise
Consultants don’t work for improving productivity through AI | Apple AI = bad AI | AI is a general-purpose technology | Enterprise GenUI
Jakob Nielsen
Aug 249 min read
UX Roundup: Top AI Consumer Services | Ideogram 2.0 | Midjourney for All | Amazon AI
Summary : Top 50 AI consumer services | Ideogram launches upgraded version 2.0 | Midjourney’s web user interface finally available to all...
Jakob Nielsen
Feb 59 min read
UX Roundup: AI As General-Purpose Tech | AI Can Do Card Sorting | Mental Models | ChatGPT Lazy Fix | New Song
AI is a general-purpose technology that can double economic growth | Comparing human card sorting with AI categorization
Jakob Nielsen
Dec 8, 20238 min read
Big Productivity Gains in Office Use of AI
Microsoft Copilot increases the productivity of office tasks by around 40%, with even higher gains seen for search tasks.
Jakob Nielsen
Nov 3, 20234 min read
2,500% ROI from Microsoft Office AI Copilot
Summary: An advertising agency experienced huge gains relative to monthly costs from deploying the AI Copilot product from Microsoft....
Jakob Nielsen
Sep 20, 20237 min read
AI Helps Elite Consultants: Higher Productivity & Work Quality, Narrower Skills Gap
Consultants at a top-3 company had 33% higher productivity and achieved a 40% quality gain when using AI.
Jakob Nielsen
Aug 30, 20237 min read
Search vs. AI: What’s Faster?
User productivity was 158% higher when answering questions with ChatGPT than with Google. Satisfaction scores were higher for AI than search
Jakob Nielsen
Aug 25, 20237 min read
Will AI Cause Wage Stagnation or Growth?
Average wages are flat for the first 50 years after a major economic revolution. AI is a revolution, but with a different outcome.
Jakob Nielsen
May 30, 202322 min read
AI Vastly Improves Productivity for Business Users and Reduces Skill Gaps
Generative AI improves user performance by 66% across 3 case studies. Complex tasks have bigger gains, less-skilled workers benefit the most