Jakob Nielsen
- Mar 6
- 6 min
Embrace AI’s Uncertainty in UX
AI’s probabilistic nature changes all areas of user experience, impacting users, UX researchers, and designers.
Jakob Nielsen
- Feb 15
- 8 min
How I Developed the 10 Usability Heuristics
Jakob Nielsen’s 10 usability heuristics were defined from a factor analysis of a large set of usability principles.
Jakob Nielsen
- Jan 22
- 4 min
UX Roundup: Domain-Optimized AI | Be a Test User | Heuristic Evaluation Template | Jakob Live
Optimizing AI answers for a specific domain and perspective | Participate in user-research studies yourself | Heuristic evaluation template.
Jakob Nielsen
- Dec 1, 2023
- 6 min
Being Taken Seriously as a Young UX Professional
A blend of heuristic evaluation and usability testing builds credibility. Young UXers should avoid being the sole UX talent in a startup.
Jakob Nielsen
- Oct 20, 2023
- 7 min
Unreliability of AI in Evaluating UX Screenshots
Case study of ChatGPT evaluating 12 e-commerce screenshots: Most AI-driven redesign suggestions were inconsistent and untrustworthy.
Jakob Nielsen
- Oct 11, 2023
- 3 min
Jakob Nielsen’s 10 Usability Heuristics as Haikus
7 haikus define heuristic evaluation and tell us why the 10 heuristics are important. Each heuristic is explained with two haikus.
Jakob Nielsen
- Sep 1, 2023
- 8 min
Classic Usability Important for AI
AI products are fraught with basic usability errors, violating decades-old UX findings. Simple fixes will save AI users much pain.
Jakob Nielsen
- Jul 19, 2023
- 4 min
The 10 Usability Heuristics Reimagined
Many people have published great new ways of explaining the classic 10 usability heuristics.