Users say they don’t trust AI, but they tell it their secrets anyway | More people have gained jobs because of AI than have lost them | Every form field you cut increases conversion | The two main ways users direct AI: specify upfront or correct as you go | Keep users in the flow | How to use humor in AI | Combine insights from multiple research methods | The IKEA effect increases the perceived value of something you built yourself | Protect users’ focus by limiting distracti

Users referred from AI answers convert 60% better than other traffic | The visibility of sources in AI responses can shift 46x overnight without users noticing | Use AI to uncover the hidden disagreements behind a team’s apparent consensus | A 17-item questionnaire is the best-validated way to survey attitudes toward AI | The sunk cost fallacy | The tools palette

Robert Cialdini’s 7 principles of persuasion are reciprocity, commitment and consistency, social proof, authority, liking, scarcity, and unity. They are the bedrock of persuasive UX design, and they work because they’re mental shortcuts hardwired by evolution to keep our ancestors alive

Chinese AI models deliver 64% of entry-level human office-work quality in new benchmark | AI breaks the billable-hours model for consulting and shifts it to outcome-based pricing | Workers delegate whole tasks to AI but rarely review the output | Turning error messages into recovery tools | The Pareto Frontier of advancing AI capabilities | The left-digit effect is why $2.99 outsells the simpler $3.00 | Alleviating the empty-screen problem | AI usage may follow a power law in

AI spending growing 75% per year at the median firm | An AI agent that argued back against design ideas helped designers improve | A design is a hypothesis: try to defeat it | AI can generate superior accessibility when it prioritizes communication density over narrative completeness | Skeleton screens buy patience, not speed | Checkout design dials the pain of paying up or down

New music video about hedonic adaptation | AI better at some forms of knowledge work than at others | AI increasingly used for sensemaking among corporate users | Users want to approve certain autonomous actions | For exploratory creation, a branching UI beat the traditional linear chat interface to the AI backend model | Base-rate neglect: one vivid anecdote outweighs a thousand statistics | The ***** UI for user ratings | Experimental system connects specific words in the u

Describe an option as a gain, and people play it safe; describe the same option as a loss, and they gamble. No presentation is frame-free, so pick the frame that maximizes comprehension, and audit your funnels for frames that merely maximize clicks. Every screen is a framing device. Yours included.

Users don’t choose the best option; they choose the first satisfactory one, and then they stop looking. This behavior, called satisficing, decides which link gets clicked, which default survives, and which of your features nobody ever sees. Design so that the first plausible option is also the correct option, and the lazy click becomes the right click.

People judge a past experience by its most intense moment and its final moment, largely ignoring duration and the average of everything else. Fix your journey’s worst moment, build 1 genuine high point, and never let an error be the last thing users see: memories, not experiences, drive repeat business and word of mouth.

Integrate AI into your UX workflow through effective habit formation: establish cues that trigger regular AI use to build your expertise.