Jakob Nielsen
May 30, 202322 min read
AI Vastly Improves Productivity for Business Users and Reduces Skill Gaps
Generative AI improves user performance by 66% across 3 case studies. Complex tasks have bigger gains, less-skilled workers benefit the most
Jakob Nielsen
May 24, 20236 min read
The Articulation Barrier: Prompt-Driven AI UX Hurts Usability
Prompts for intent-based outcomes require users to be articulate in writing prose, which is a challenge for half of the population.
Jakob Nielsen
May 19, 20238 min read
AI Is First New UI Paradigm in 60 Years
AI systems are launching the 3rd user-interface paradigm in the history of computing: intent-based outcome specification.
Jakob Nielsen
May 17, 20233 min read
International Study to Measure Kids’ Online Reading Skills — in 5 years(!)
Reading skills study of 4th graders in 65 countries found drops since 2016. UX implications as poorer readers grow up & join the workforce.