AI is good at coding open-ended survey answers | AI agents shop without Google Gullibility | Half of AI conversations include a breakdown, so the recovery experience deserves more attention | AI needs context to suit the task | Field reports from projects that implement AI agents | People develop feelings for their AI | Respect users’ time: every extra step carries a cost for them and for you | AI can make users feel they’re creating for an audience | The ends of names and la

Reserve hamburger menus for small-screen designs | AI agents must remain under user control | One app per thing in your life = app overload | Images stand out on web pages | Overusing modal dialog boxes

Most companies use wrong user metrics to measure retention. Mobile-First design bad for desktop users. Professional growth for solo UXera.