Qualitative research is your only path to design improvement. Watching users struggle reveals solutions; surveys and metrics don’t. Testing with 5 users enables rapid iteration: test, fix, repeat.

Summary : Usability testing as theater | Too many applications | Less Is More | Illustrations vs. photos | Love the problem, not your...

Summary:  Users encounter usability annoyances daily in their computer use. Sometimes annoyances can be sidestepped at the cost of extra...

New tech capabilities create the opportunity for people to do new things | Breadcrumbs | Use ChatGPT image mode to create viral thumbnails | Startup companies increasingly being driven by AI | Enterprise AI | Changing from design thinking to design doing

4 AI models competed to use the Manga comic book format to tell the story of how to pivot your AI career for AI. See which manga you like the best. All succeeded in condensing a long theoretical article into a few engaging pages, reducing the word count by 94%.

The Simplicity Poof | Error prevention explained by Vikings | AI in education | Heuristic Evaluation with AI | UX career pivot | AI was 4x better than human doctors at diagnosing complex cases | Grok 4 sets new record for AI subscription pricing | Advances in AI Video

Cultivate your ability to effect change actively rather than reacting passively. Human agency with the courage to do something new, without being told, will separate the designers of the future from the assembly-line workers of the past, and the empowered learner from the spoon-fed student.

Herds of UX unicorns | Captcha Must Die | Supporting the Flow state | If it feels like dark design, it probably is | HeyGen’s Avatar IV worked better with a photorealistic avatar than a cartoon character

Being mentioned in AI answers is the new share-of-voice for brands and influencers. Being ignored by AI is like being on page 5 of a Google SERP in the old days.