

Intentmaking, Sensemaking, and AI Boundary Objects: How Advanced AI Helps Users Discover What They Want
Advanced AI work is not a simple prompt-response loop. Users discover their goals through experimentation, interpret machine output through boundary objects, and refine intent over time. The future of AI-UX is not chat, but structured discovery.

Jakob Nielsen
Jun 421 min read


Design Changing from Artifact-Production to Intent-Shaping
AI is not merely making designers faster at producing screens, prototypes, and research summaries. It is changing the object of design itself. The UX profession’s most valuable contribution stops being UI production and becomes the design of intent itself: defining what good means, encoding judgment into live systems, setting boundaries for agentic behavior, maintaining coherence across many parallel outputs, and preserving human purpose when software starts to act.

Jakob Nielsen
May 2115 min read


Intent by Discovery: Designing the AI User Experience
AI is not just a better chat box. It changes the user’s role from operator to supervisor, which forces UX to move from command-based interaction toward intent-based delegation, new usability metrics, orchestration layers, calibrated friction, and ultimately exploration-based interaction to clarify the user’s needs.

Jakob Nielsen
Mar 2620 min read
