People often treat an AI as another person at different degrees of fidelity. Anthropomorphism serves as a cognitive bridge to understand AI.

Case study of ChatGPT evaluating 12 e-commerce screenshots: Most AI-driven redesign suggestions were inconsistent and untrustworthy.

Use generative-AI tools to support and enhance your UX skills — not to replace them. Start with small UX tasks, and watch out for bad advice

Most companies use wrong user metrics to measure retention. Mobile-First design bad for desktop users. Professional growth for solo UXera.

Deriving UX insights from masses of qualitative user data is hard. AI-assisted sifting of individual user comments humanizes heaps of data.

7 haikus define heuristic evaluation and tell us why the 10 heuristics are important. Each heuristic is explained with two haikus.

GenAI Visual Shootout | Incremental Gains | Citation Analysis | A Real Recession

UX suffers from constant reinvention of the terminology used to describe our concepts, leading to confusion, miscommunication, and rework.

AI companions are a killer app because users like that their AI friend is non-judgmental, always there, kind, and agreeable.

UX News for Oct. 2, 2023: ChatGPT’s web browsing too shallow to impress | Apple’s subscription revenue greed causes dark design patterns.

What's driving UX in Latin America? UX trajectory, focusing on Brazil, industry maturity, job markets, and educational and language gaps.

AI requires three transformative shifts: tight UX in AI development, a hybrid interface of GUI plus prompts, and Super-AI integration.

UX News for Sept 25: AI user behaviors, UX writing, design for legacy systems, screen exposure and childhood development

Only after GUI browsers launched in 1993 did the web explode. AI needs a similar GUI revolution in usability.

Consultants at a top-3 company had 33% higher productivity and achieved a 40% quality gain when using AI.