Torment users with alternating emotions of euphoria and anguish as AI metes out sublime or disastrous pictures with wanton unpredictability.

Many people have published great new ways of explaining the classic 10 usability heuristics.

Productivity gains from AI will obliterate many jobs, but people adapt and create new work. Humans always crave more, inventing new products

Case study of using AI to critique student presentations.

Generative AI tools often produce text at high reading levels, posing difficulty for low-literacy users. A copy review is imperative.

UX professionals underestimate the measured productivity gains from AI tools, whereas they overestimate the growth of the economy.

Software developers who use AI-powered tools when programming experience greater job satisfaction and creative fulfillment.

Juice the creative output of old knowledge workers with a wide range of AI-created ideas.

Hands-on experience with AI tools makes business professionals more likely to be optimistic about the future prospects of AI in business.

It used to be "buyer beware" for the usability of products (like the Ford T), but now consumer reviews often warn customers of bad design.

UX analysis of the FTC lawsuit accusing Amazon.com of employing dark design patterns in its subscribe and unsubscribe workflows.

Computer users experience frustration a shocking 11% of the time. 2/3 of frustrations are caused by bad implementations.

UX professionals must seize the AI career imperative or become irrelevant.

Compelling (if niche) application for Apple Vision Pro: Eyetracking in user research.

What’s hype, what’s real in next-generation user interfaces? Data from real use tell the difference.