

UX Angst of 2023-24
The UX sky’s not falling; it’s reshaping. AI integration will facilitate a UX renaissance, while the profession’s growth shows viability.

Jakob Nielsen
Sep 13, 202313 min read


UX News: Discount Envy | AI for All | GUI Toggle Design | Tradeshow User Research | Lightweight UI
Coupon-code fields make ecommerce shoppers green with discount envy | Guidelines for toggle switch design | User research at tradeshows

Jakob Nielsen
Sep 11, 20238 min read


Jakob’s Law of the Internet User Experience
Users spend most of their time on other websites, so they expect your site to work like all the other sites they already know.

Jakob Nielsen
Sep 8, 20238 min read


AI’s Role in Human-AI Symbiosis: Originator or Refiner
It is cheaper to let AI take the initiative in human–AI collaborations where it generates a range of initial ideas for humans to winnow.

Jakob Nielsen
Sep 6, 20237 min read


UX News: Infant Screen Use | UX Salaries Drop | UX Haikus | Single-Word Prompts | AI Awareness
UX News: Infant Screen Use | UX Salaries Drop | UX Haikus | Single-Word Prompts | AI Awareness

Jakob Nielsen
Sep 4, 202310 min read


Classic Usability Important for AI
AI products are fraught with basic usability errors, violating decades-old UX findings. Simple fixes will save AI users much pain.

Jakob Nielsen
Sep 1, 20238 min read


Search vs. AI: What’s Faster?
User productivity was 158% higher when answering questions with ChatGPT than with Google. Satisfaction scores were higher for AI than search

Jakob Nielsen
Aug 30, 20237 min read


UX News Roundup for August 28
UX News Roundup: A collection of recommended links with comments.

Jakob Nielsen
Aug 28, 20235 min read


Will AI Cause Wage Stagnation or Growth?
Average wages are flat for the first 50 years after a major economic revolution. AI is a revolution, but with a different outcome.

Jakob Nielsen
Aug 25, 20237 min read


Automated Content Strategy and Tone-of-Voice Metrics
AI tools analyze large volumes of content & provide metrics like readability, style, & sentiment. Track content quality at scale, over time.

Jakob Nielsen
Aug 23, 202310 min read


Why and How to Execute UX (Part 2 of 2 of Jakob Nielsen’s UX Basics Article)
The definitive article on user experience, delineating the reasons for implementing UX and the main methods to do so. (Part 2 of 2)

Jakob Nielsen
Aug 21, 202312 min read


Ideation Is Free: AI Exhibits Strong Creativity, But AI-Human Co-Creation Is Better
12 research studies confirm that AI’s creativity surpasses humans in sheer idea abundance. Yet human-AI co-creation performs even better.

Jakob Nielsen
Aug 18, 202321 min read


UX Portfolio Reviews and Hiring Exercises in the Age of Generative AI
Job candidates must showcase AI skills in portfolios. Hiring managers must change recruiting to select applicants with combined UX/AI skills

Jakob Nielsen
Aug 16, 20239 min read


What Is UX? (Part 1 of 2 of Jakob Nielsen’s UX Basics Article)
The information everybody should know about user experience, defining and explaining the terminology. (Part 1 of 2)

Jakob Nielsen
Aug 14, 202310 min read


AI Is More Creative Than 99% of Humans — on One Metric
AI overwhelmingly surpasses humans at creative ideation, at least in the idea-producing stage of the diverge-converge model.

Jakob Nielsen
Aug 9, 202311 min read
