

Slow AI: Designing User Control for Long Tasks
Batch processing returns as AI agents run for hours or days, eliminating traditional turn-taking interaction. Slow AI creates control and observability problems; users forget context during long waits. UX solutions include upfront clarification, explicit run contracts, checkpointing for recovery, conceptual breadcrumbs showing reasoning, and progressive disclosure of partial results.

Jakob Nielsen
Oct 13, 202528 min read


UX Roundup: Email UX | Sora 2 | AI New Business Capabilities | AI Consumer Surplus | Latent Affordances | Ambient Clinical AI
Summary : Email user experience | New video model Sora 2 compared with older models | AI offering new business capabilities instead of...

Jakob Nielsen
Oct 6, 202514 min read


UX Roundup: AI Music and Video Upgrades | Survey Length | Self-Driving Safety | AI GDP Metric | Amazon Dark Design
Summary : New versions of leading AI music and video models Suno and Kling | Shorter surveys have higher validity | Safety update for...

Jakob Nielsen
Sep 29, 202511 min read


Transformative AI Changes the Future of Work and Firms
Summary: Transformative AI (TAI) is AI that fundamentally changes the economy, increasing productivity at an unprecedented rate and...

Jakob Nielsen
Sep 25, 202520 min read


UX Roundup: Forward Deployed Engineers | AI GUI Controls | Apple Liquid Glass UI | User Testing Explained
Summary : Forward Deployed Engineers are the new user researchers | Reve has GUI controls for AI image editing | Apple Liquid Glass UI...

Jakob Nielsen
Sep 22, 202512 min read


Email Newsletters Build Loyal Audiences
Email newsletters outperform social media for audience loyalty because they're permission-based, direct channels. Unlike platform-dependent followers, subscribers actively choose your content. As AI disintermediates search traffic, owned email lists become strategic imperatives for direct audience access.

Jakob Nielsen
Sep 18, 202525 min read


UX Roundup: User Testing | AI Ads | Users Like AI | Multiple Analytics Experiments | Low-Fi Prototyping | AI for User Research
Summary : User Testing 12-step process | AI advertisements outperformed human-created ads | Users give high NPS scores to the main AI...

Jakob Nielsen
Sep 15, 202512 min read


AI-First Companies
Summary: AI-First means massive automation to repetitive tasks, rapid iteration over perfection, ubiquitous AI integration across...

Jakob Nielsen
Sep 11, 202517 min read


UX Roundup: AI Job Losses for Young Staff | Founder Mode | Learn AI-First Design | Secondary Research | Comparing Avatar Tools
AI’s impact on job prospects for junior vs. senior employees | Founder Mode | Learn AI-First design | Secondary user research | Comparing avatars animated with HeyGen and Chinese AI tool Wan

Jakob Nielsen
Sep 8, 202513 min read


12 Steps for Usability Testing: Plan, Run, Analyze, Report
User testing is straightforward, but it involves many moving parts, making it best to have a systematic process for planning and executing studies, as well as ensuring follow-up.

Jakob Nielsen
Sep 4, 202532 min read


UX Roundup: Corkboard Mockup | Loss-Making Promos | AI Movie | Video-to-Music | Mainstream AI | Young Staff Loves AI | Nano Banana | Emotional Speech Model
Corkboard mockup of project history | Are promotions profitable or not? | Making a short AI film | Auto-creating music based on a video | AI is becoming the norm for online shoppers in the United States | High AI adoption among entry-level employees in poor and middle-income countries | Google’s new Nano Banana image editing model | Microsoft releases T2V model that generates emotional speech

Jakob Nielsen
Sep 1, 202513 min read


AI Is Crossing the Chasm
AI is surging from early-adopter novelty to everyday utility. Yet this transition is uneven across countries and use cases. In some cases, AI has already crossed Geoffrey Moore’s famed chasm between visionary early adopters and the pragmatic early majority, whereas in other cases, AI diffusion is much slower.

Jakob Nielsen
Aug 28, 202515 min read


UX Roundup: No More UI | Easy Quant | Personalized AI | State of AI: Growth but Risk | USA Gov Usability
Summary : User interfaces for human interaction will be replaced by AI agents | Quantitative user research methods made easy | Use AI to...

Jakob Nielsen
Aug 25, 202514 min read


A New AI: Creation as Exploration and Discovery
Summary: AI transforms UX into exploration-based discovery. Users will navigate latent solution spaces rather than specifying outcomes. Creation shifts from building or describing to discovering possibilities. Future interfaces become collaborative playgrounds where users recognize solutions instead of articulating visions, augmenting human existence. For a fun summary of this article: Watch my music video Creation by Discovery: Navigating Latent Design Space (YouTube, 5 mi

Jakob Nielsen
Aug 21, 202516 min read


UX Roundup: AI Workflows | One-Click Songs | Auto-Slideshow | Rewording Questions | Multiple AIs
Rethinking workflows for AI | Lowering the barrier to creating content with AI | NotebookLM automatically creates a slideshow from an article | Changing the wording of questions in standard surveys | The market will support multiple AI models

Jakob Nielsen
Aug 18, 202513 min read
